Get in Touch with the TerraSwaps Team
Find answers to common questions or reach out for personalized support.
Frequently Asked Questions
1. How do I become a seller on TerraSwaps.com?
Click the "Become A Seller" button in the top-right corner of the site. You'll be guided through the application process. Once approved, you can start uploading your AI-related digital products.
2. What types of AI tools can I upload or download?
TerraSwaps.com exclusively supports AI-related digital goods, such as AI scripts, tools, datasets, models, training materials, and infrastructure resources.
3. Are there any fees for selling on TerraSwaps.com?
Sellers retain 90% of the sale. TerraSwaps.com keeps a 10% fee to cover platform costs and support.
4. How do I purchase and download an AI tool?
Log in to your account, find the product you want, and click "Buy Now" or "Download." After payment (if required), you can access your downloads from your dashboard.
5. What payment methods do you accept?
Currently, we accept major credit and debit cards, as well as PayPal. Cryptocurrency payments are not supported yet, but may be added in the future.
6. Can I get a refund if I’m not satisfied with a product?
Refunds are available under specific conditions. Please review our Refund Policy for more details.
7. How do I report an issue with a product or seller?
Use the "Contact Author" button on the product page to communicate directly with the seller. If the issue remains unresolved, you can contact our support team.
8. Who can I contact for technical support?
For technical issues, use the form on this page or email us at support@terraswaps.com, and our team will assist you.
Get in touch
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Contact Us
Boryissa Hymri Str. No : 126
Poxniaky Greenline
Kiev – Ukraine
Poxniaky Greenline
Kiev – Ukraine
Let's Talk
+520 80 592 90 58
+520 90 928 00 09
carrer@teconce.com
sayhello@mayosis.com
sayhello@mayosis.com